10725 Executive Court. Mequon, WI 53092
815 Northview Road. Waukesha, WI 53188
N54 W13904 Northpark Dr., Menomonee Falls, WI 53051
8611 Highway 60 Cedarburg, WI 53012
Frequently asked questions
To cancel the membership login to Athlete Performance account and click on the profile icon. Under the billing tab you’ll be able to view your active memberships and can cancel there.
To pause please email info@trainap.net
When a membership is paused we can resume it at a prorated price. Pauses will not last past 60 days. After that the membership is canceled and needs to be re-purchased
To view scheduled or attended sessions. Login to account and click on the “My Stuff” tab. Go under the “Visits” option.
To view your dependents. Login using their login. If they do not have a login click on the “Dependents” option under your “My Stuff” tab. Click on the box with and arrow in it to sign in under their account. From there you will be able to view all sessions
To cancel. Click on the gear icon next to the session you wish to cancel or on the Athlete Performance app click on the appointments tab and cancel there
